Show #17: Digital Transformation with Cerys Hearsey of Postshift
Special Guest: Cerys Hearsey, Lead Consultant and MD, Postshift Cerys is the head of consulting at Postshift leading all large-scale transformation projects across manufacturing, engineering and heavy...
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Romanticism and Branding…Beyond Social Media
Nine years after the massive adoption of the Social Web, think is worth doing taking a bit of perspective and reflect about the use we are doing to it, either as individual bloggers and as...
View ArticleA Responsible Customer Journey?
Smartphone applications are exploiting our basest instincts. Is that how we want it to be? DIGITAL ADVERTISING AND CUSTOMER JOURNEY STRATEGIES REGISTER NOW 31 MAY 08:30 – 11:30AM REGISTER NOW Slaves to...
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Sweet Social Media Success for Banks?
I used to think that demonstrating a clear link to sales from social was a challenge but not impossible, but that was when I was in candy, retail banking is a next level up difficulty. Jag Sharma...
View ArticleSocial Media Risk and the Problem of Process
Businesses are still using old processes to deal with new threats. SOCIAL MEDIA RISK MANAGEMENT REGISTER NOW 29 JUNE 08:30 – 11:30AM REGISTER NOW Yesterday vs. today Most business processes and...
View ArticleThe Social Media Policy Solved
Your social media policy should be as short and encouraging as possible. SOCIAL MEDIA RISK MANAGEMENT REGISTER NOW 29 JUNE 08:30 – 11:30AM REGISTER NOW Policy overkill As someone who has advised a few...
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Proactive Social Media Risk Management – a Guide
Being strategically proactive makes all the difference to social media risk management. SOCIAL MEDIA RISK MANAGEMENT REGISTER NOW 29 JUNE 08:30 – 11:30AM REGISTER NOW The reactive scenario As a...
View ArticleHow to Measure Social Media Risk?
Knowing the risk levels of your social media operation makes sense – but how do you do it? SOCIAL MEDIA RISK MANAGEMENT REGISTER NOW 29 JUNE 08:30 – 11:30AM REGISTER NOW No universal fit Social media...
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Rogue Agencies
I heard for the first time the term rogue by going through a post titled Rogue Is The New Mainstream, written by my long-time friend at Twitter Wendy Blackburn @WendyBackburn. She used that expression...
View Article3D printing – an introduction
Your quick guide to 3D printing and why everyone is talking about it. 3D PRINTING & MANUFACTURING REGISTER NOW 20 JULY 08:30 – 11:30AM REGISTER NOW New ways of doing old things 3D printing or...
View Article3D Printing Saves the Environment – and Us
With 3D printing we can replicate nature’s intricate designs and save nature and ourselves from ruin and poverty. 3D PRINTING & MANUFACTURING REGISTER NOW 20 JULY 08:30 – 11:30AM REGISTER NOW Not...
View ArticleWhat’s the Future of 3D Printing?
The hype around 3D printing seems to have died down – a good time to think about what’s actually going to happen. 3D PRINTING & MANUFACTURING REGISTER NOW 20 JULY 08:30 – 11:30AM REGISTER NOW From...
View ArticleThe Pokémon GO Craze Explained
Pokémon GO, the augmented reality game, has taken over the world’s mobile phones. Why? A brief history of Pokémon In case you haven’t caught on, Pokémon GO is a free-to-play location-based augmented...
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The Legal Implications of the Internet of Things
The Internet of Things (IoT) is expected to transform the way we live and work. In 2008, the number of connected devices exceeded the number of people on earth. By 2020, estimates predict that the IoT...
View ArticleGreat Customer Expectations
Five lessons from Charles Dickens on how to build customer expectations and deliver on your promise. Charles Dickens was and still is one of the most loved and most read of English authors. Both young...
View ArticleContent and Virtual Reality
What kind of content will dominate virtual reality and why? VIRTUAL & AUGMENTED REALITIES COMING IN SEPTEMBER The end of content as we know it? You could argue that with virtual reality, the...
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Platform Owner vs Media Agency vs Content Agency
Every company that does social, does it their way. It’s not an established role or department to have in a business, so it often becomes a role born out of chaos. One of the outcomes from this chaos...
View ArticleCustomer Experience Defined
What do we talk about when we talk about customer experience? BUILDING GREAT CUSTOMER EXPERIENCES REGISTER NOW 13 SEPTEMBER 08:30 – 11:30AM REGISTER NOW Plain speak As with a lot of bad customer...
View ArticleApple’s User Experience – A Short Introduction
What makes Apple’s user experience so unique? How did it come about? BUILDING GREAT CUSTOMER EXPERIENCES REGISTER NOW 13 SEPTEMBER 08:30 – 11:30AM REGISTER NOW Vision Everyone’s been going on about the...
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5 reasons to use virtual reality for data visualisation
Virtual reality, through its ability to immerse us in new environments, could be the next big step in data visualisation efforts. Jeremy Dalton Innovation Consultant and Virtual Reality Specialist...
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